Shopping Information
What Shipping Methods Are Available?
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How Long Will It Take To Get My Package?
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Do You Ship Internationally?
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What Shipping Methods Are Available?
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Payment Information
What Payment Methods Are Accepted?
You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with ‘https:’ instead of the normal ‘http:’. This means that you are in secure mode.
We accept Visa, MasterCard and Maestro credit and debit cards. Payment is only debited from your card at time of dispatch.
Is Buying On-Line Safe?
To help ensure that your shopping experience is simple, safe and secure LBF Line uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.
Orders and Returns
How do I place an Order?
1. Start shopping by browsing through our ready to wear cocktail and red carpet dresses displayed in the Store.
2. Once you have found an item you wish to purchase, select your size and click on the ADD TO SHOPPING CART button underneath each item.
3. Review the items in your shopping bag by clicking the SHOPPING CART link at the top of the page. You can use the REMOVE FROM CART link to delete items from your shopping CART.
4. Click on PROCEED TO PURCHASE to complete your order.
Do I need an account to place an order?
To be eligible to order items from LBF Line Store you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately Contact Us . We may also change registration requirements from time to time.
The account password you provide should be unique and kept secure, and you must notify LBF Line immediately of any breach of security or unauthorised use of your account. Although LBF Line will not be liable for your losses caused by any unauthorized use of your account, you may be liable for LBF Line losses or others due to such unauthorized use.
Who should I to contact if I have any queries?
visit our contact page
What are the modes of shipping My Order?
We offer two methods of shipment for orders dispatched via courier service.
..You can choose to sign for your order upon arrival. This ensures your purchases are safely delivered to you. This option is best for customers who prefer the security of a signed delivery. If you are unavailable when your package arrives, the courier company will leave a re-delivery slip at your door.
.. Alternatively, you may prefer to waive the signature requirement and the Courier company will leave your shipment outside of the premises for your convenience. Please note, orders containing items of high value may still require a signature, even if you did not select to sign for your order on arrival. We realize this may be inconvenient but we would like to ensure that your purchases arrive securely.
When placing an order, the signature requirement is set by default; however, you can update your preference on the shipping page before proceeding to purchase. Please note, that if no signature is collected, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur.
How Can I Return a Product?
Making a return or exchange is easy. Products with quality-related issues may be returned for a refund or exchange by using the contact details on the website within 7 days of receiving your order. Items should be returned new, unused, and with all LBF Line designer garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.
Where provided, belts and any designer packaging such as authenticity cards, dust bags and leather tags should be included with your return. You will be responsible for all return shipping fees incurred.
Please send all items you wish to return in the same shipment to ensure your return is processed as quickly as possible. Items should be returned in their original packaging to ensure they are adequately protected in transit.